Channel 5 on stream

[Theoldsloth]

Hi I have no sound on channel 5. Done all the unplug and that no sound for 2 days now. All other channels are OK.

[Padam_Padam · Accepted solution]

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@Theoldsloth wrote:

Hi I have no sound on channel 5. Done all the unplug and that no sound for 2 days now. All other channels are OK.

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Is this on the live channel stream or on the My5 app? 

Try toggling the different audio outputs from the puck audio settings - switch between PCM, Dolby Digital and Dolby Digital+ and see if that does anything. 

Also give the puck a reboot - turn off at the wall for a few mins then power it back on. 

[Theoldsloth]

@Padam_Padam thanks for the info I did reboot the puck buy made ni difference changed sound settings worked straight away.  Thanks