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Discussion topic: Changing from satellite reception to streaming

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This message was authored by Jean751199 This message was authored by: Jean751199

Changing from satellite reception to streaming

I currently have sky Q, but thinking of changing to streaming. Do I need the glass tv, or will it work on my current tv. Will I have to wait until I am out of contract.

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This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Changing from satellite reception to streaming

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jean751199 

 

You need either a Sky Glass or Sky Stream, Sky Stream connects to your current TV and allows you to use that.

 

You only want Glass if you actually want / need the TV. 

 

Sky will allow you to change product however they will put you in contract, you do get a 31 day cooling off period. 

 

Also note not all channels are available via Sky Stream / Glass

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass

 

It's important to research if it's suitable for you.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Changing from satellite reception to streaming


@Jean751199 wrote:

I currently have sky Q, but thinking of changing to streaming. Do I need the glass tv, or will it work on my current tv. Will I have to wait until I am out of contract.


You don't need a Glass TV. You can get a Sky Stream puck and attach it to your existing TV. 
You can switch from Q mid-contract onto an 18 month Stream contract but you'll need to ring Sky to do it. 
Make sure you have fast & stable broadband otherwise it's pointless switching. 

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Changing from satellite reception to streaming

@Jean751199 

 

Are you based in UK or Republic of Ireland

 

If you based in UK

You can chosse between either Sky Glass or Sky Stream Puck or get both if you wanted

 

If you based in Republic of Ireland

You need to get Sky Glass if you also want to have Sky Stream Puck

Sky Stream Puck not available on it's own yet in Republic of Ireland but should do at a later stage likely towards end of 2023

 

Channels and Apps available differ between UK and Republic of Ireland

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Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Changing from satellite reception to streaming

Posted by a Superuser, not a Sky employee. Find out more

@Jean751199 

Just to triple affirm what has been said above please please please check if stream is suitable for your viewing habits 

 

there are lots of YouTube videos / reviews and skys own YouTube videos that show in detail how the system works - it does not record in the conventional way 

 

also you will need at the very least a 30mb internet connection for any uhd viewing - possible more if you have other devices at home using internet 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Anonymous This message was authored by: Anonymous

Re: Changing from satellite reception to streaming

If you are looking to switch just because Stream is a newer product then don't. It is not an upgrade to Q it is perhaps at this stage a slight step backwards.

 

Stick with Q if you can until such time Stream is stable.

This message was authored by bob1234 This message was authored by: bob1234

Re: Changing from satellite reception to streaming

Posted by a Superuser, not a Sky employee. Find out more

I had to change to stream due to building work and when completed there will no where to put a dish.

I like it but and it is a big but, it like original versions of Q I think it escaped too early.

There are many things that need improving but for me the main thing is that you cannot guarantee to "record" (I know it does not actually record but the claim made by Sky of a 1000 hours recording was ambiguous to put it mildly)

TCM in particular where you can put things in the play list and if you are lucky and it appears then it often links to a subscription channel which I don't have/want. Although I knew they were not there I also miss the "Great" series of channels.

Finally If a film is split into two parts with a news slot in the middle it seems impossible to "record" the whole film, you can't even unlike Q select both halves.

The main omission is cloud recording where you could guarantee and controllable recording even if that would be there only for a limited time.

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Changing from satellite reception to streaming

Posted by a Superuser, not a Sky employee. Find out more

@Jean751199 I subscribed  to Glass last July when I moved home and was not able to get access to a communal dish. At that time a stand lone Stream puck was not an option.  If I was in the same position today I would get a soundbar and Stream puck rather than a Glass TV which is by no means a premium product.

 

Since last July Glass has improved considerably but it is still by no means perfect but then neither is Sky Q (I still had to reboot Q periodically).

 

As mentioned by @Anonymous do not consider Glass as an upgrade as it is not.  It is purely a different way of getting Sky when you can't have, or don't want, a satellite dish on the side of your property.

 

As others have said do your research but from a personally perspective I have got used to Glass and its quirks and would not go back to Sky Q if the opportunity arose.

 

Oh, also make sure your WiFi is up to the task with a fast and stable signal.

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Jean751199
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This message was authored by Jean751199 This message was authored by: Jean751199

Re: Changing from satellite reception to streaming

Thanks to everyone who has responded. I eventually got a phone number for sky, not an easy task, and spoke to someone. The streaming source does not allow recording of programmes. I never watch live programmes for various reasons, so that is no good. I will stick to my satellite sky but as they won't negotiate any more on price, I will be dropping sport and maybe movies.

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