Hi @Ludodog
I renewed my contract last month and on the email confirm the pricing it states:
"This offer will not alter the terms set out in your original contract with Sky other than as specifically set out herein.
If you decide that you no longer wish to keep this offer, you need to let us know any time within 31 days from when the offer is applied ("cooling off period"). If you do this we can normally put you back in the same position you were before you accepted this offer, however, if we're unable to put you on the same products and services as you were previously (for example because that product or service is no longer available) we can put you on an equivalent product instead"
So should be able to, but you will need to call Sky.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
