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Discussion topic: Cancel Disney+

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This message was authored by: Barijon

Cancel Disney+

I wish to cancel both Disney+ and Sky UHD Dolby but I don't seem to be able to achieve this. Anybody got any advice?

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This message was authored by: Nigelb1972

Re: Cancel Disney+

You should be able to UHD add on via MySky. Is Disney+ billed to your sky account or do you pay for this separately? If it's the latter, log into your Disney+ account via a web browser (not the app) and go to your account. You can cancel there.

This message was authored by: Jporch316

Re: Cancel Disney+

Posted by a Superuser, not a Sky employee. Find out more

@Barijon 

 

Uhd add on can be cancelled in the MySky app .... be aware that it's a 30 day notice period before it cancels . 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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This message was authored by: Barijon

Re: Cancel Disney+

Thanks Nigel1972. Disney+ is billed via Sky but when I try to follow the cancellation ptocess I come to a dead end . It shows the Discovery+ option to cancel but there's no sign of the Disney+ equivalent... very frustrating.

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This message was authored by: Barijon

Re: Cancel Disney+

Thanks JPorch316. I've managed to cancel the UHD, I've been told it will fully remove at the next billing date, but still having difficulty  with Disney+.

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