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Discussion topic: Can't sign in to Paramount Plus

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This message was authored by MPZ5458 This message was authored by: MPZ5458

Can't sign in to Paramount Plus

Having an issue signing in to Paramount Plus. I have confirmation that I have subscribed but it won't accept my email & password.

 

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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Can't sign in to Paramount Plus

Posted by a Superuser, not a Sky employee. Find out more

@MPZ5458 If yo previously had Sky Q before moving to Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link) 

 

https://www.sky.com/help/articles/sky-marketplace-upgrade

 

You should be able to re-register as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions 

 

Select App subscriptions / Current / and then Paramount + Monthly.  Hopefully it will say £0 per month as you have Sky Cinema.  If so select Activate subscription.

 

You may also find something useful at the following link: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

 

Good luck 🤞

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