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Discussion topic: Can’t set up stream box

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This message was authored by Bushra+Kosar This message was authored by: Bushra+Kosar

Can’t set up stream box

Forgot the password can't set up stream box 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Can’t set up stream box

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bushra+Kosar 

 

Which password? For your WiFi or for your logon account to Sky? If it's your password for the WiFi, it should be on the bottom / back of your router.

 

If it's your my sky password. You will need to try the forgotten password link or contact Sky (we are fellow subscribers). See (step 4): https://www.sky.com/help/articles/welcome-to-sky#:~:text=If%20you%27ve%20forgotten%20your,go%2C%20wh....

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by lettice This message was authored by: lettice

Re: Can’t set up stream box

Posted by a Superuser, not a Sky employee. Find out more

As well as the two passwords mentioned above.

 

During the setup for Stream, you need to enter a four digit pin ( if this is what you may mean).

It is set a s the last four digits of your mobile number, that you gave to Sky when you ordered Sky Stream.

You can change that pin via Stream later if you wish.

 

More details here;

https://www.sky.com/help/articles/your-sky-glass-pin

 

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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