Can’t set up stream box

[Bushra+Kosar]

Forgot the password can't set up stream box 

[mikealanr]

Hi @Bushra+Kosar 

Which password? For your WiFi or for your logon account to Sky? If it's your password for the WiFi, it should be on the bottom / back of your router.

If it's your my sky password. You will need to try the forgotten password link or contact Sky (we are fellow subscribers). See (step 4): https://www.sky.com/help/articles/welcome-to-sky#:~:text=If%20you%27ve%20forgotten%20your,go%2C%20wh....

MikeAlanR

[lettice]

As well as the two passwords mentioned above.

During the setup for Stream, you need to enter a four digit pin ( if this is what you may mean).

It is set a s the last four digits of your mobile number, that you gave to Sky when you ordered Sky Stream.

You can change that pin via Stream later if you wish.

More details here;

https://www.sky.com/help/articles/your-sky-glass-pin