Can't play Channel 5 catch up content on sky stream

[PhilipGraves]

Cannot get any content to play on Sky Stream. Can get to menu, select a programme, then 3 minutes of commercials, but then nothing, just a blank screen

[Stephen+Mourton]

Have you tried a reset?  If not go to Settings at the bottom of the front page or just ask by pressing the microphone button.

Then go to Resets & Updates and select Restart Device and wait a few minutes for it to start up again.  If that doesn't work go back to Restart & Updates and try Refresh Apps.  Just not adviced to do Factory reset unless instructed to do so.. 

I hope that works for you.

[PhilipGraves]

Tried all of that, but no help. Thanks for advice though 

[Exiled-in-HH]

Have you tried Restart rather than reset?