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Discussion topic: Can't open the desired program in a series

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This message was authored by JB-B This message was authored by: JB-B

Can't open the desired program in a series

Trying to watch an F1 "program", after the fact,  eg the Qualifying without watching any of the previous Practise sessions is impossible.

 

"Play" button appears momentarily, then is replaced by "Continue" button, which, if pressed, opens the PREVIOUS WEEKEND'S Post-Race program (or something equally incorrect), I believe it's trying to open the "next" program in the series relative to the last F1 program we watched (the previous weekend's actual race).

 

Sky Stream's "binge" system is kicking in when it shouldn't, and is ONLY allowing us to "carry-on" watching the "series" where it should be allowing us to (in effect) skip episodes (It's ridiculous to configure the entire F1 selection of programs as a "series"). 

 

This is completely unacceptable for the price that we're paying for this content.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Can't open the desired program in a series

Posted by a Superuser, not a Sky employee. Find out more

I'd suggest unplugging the puck for a couple of minutes to reboot it as the F1 coverage is working correctly, so this is seemingly a local issue rather than an generic issue.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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