Discussion topic: Can't open the desired program in a series

This message was authored by: JB-B · ‎19 Apr 2024

Trying to watch an F1 "program", after the fact, eg the Qualifying without watching any of the previous Practise sessions is impossible.

"Play" button appears momentarily, then is replaced by "Continue" button, which, if pressed, opens the PREVIOUS WEEKEND'S Post-Race program (or something equally incorrect), I believe it's trying to open the "next" program in the series relative to the last F1 program we watched (the previous weekend's actual race).

Sky Stream's "binge" system is kicking in when it shouldn't, and is ONLY allowing us to "carry-on" watching the "series" where it should be allowing us to (in effect) skip episodes (It's ridiculous to configure the entire F1 selection of programs as a "series").

This is completely unacceptable for the price that we're paying for this content.

This message was authored by: MarkGoldsmith · ‎19 Apr 2024

I'd suggest unplugging the puck for a couple of minutes to reboot it as the F1 coverage is working correctly, so this is seemingly a local issue rather than an generic issue.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Can't open the desired program in a series

Can't open the desired program in a series

All Replies

Re: Can't open the desired program in a series

Was this discussion not helpful?

Search Sky Community

Start a new discussion