Blank icons using Sky puck

[LaWinningest]

I'm getting blank icons on the user interface menu when scrolling through. I can see this has been an ongoing issue for many months, a thread is locked that goes back to August. I assume this is to hide the extent of the problem. Is there any update?

[-Heather-]

Hi @LaWinningest, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141