Discussion topic: BBC1 image freezing
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Message posted on 11 Sep 2026 10:38 PM
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BBC1 image freezing
Keep having issues with BBC1 with Sky Stream previously whilst watching MOTD, quality deteriorates to the point it was no longer watchable. Tonight image keeps freezing but audio continues. Problem is unique with BBC1 and Sky Stream... iPlayer app on Sky Stream works fine and other terrestrial channels don't appear to been effected, but annoying when trying to watch the news or football. Never had this when I was on Sky Q...
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Message posted on 12 Sep 2026 07:30 AM
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Re: BBC1 image freezing
@Leonard+Lu where a fault only affects one channel report the issue to Sky's viewer services team at [email protected] but include which BBC region you arexwatching as there are many different BBC1 streams and the time the issue happened.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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