This is usually caused because you aren't closing the apps and what is happening is the memory on the puck is essentially subsequently unable to reopen the apps after a while. Once it gets into this state as advised by @GD1 you need to reboot the puck.
To prevent it getting into the state you should make sure you regularly close the apps ocne you are done with them. This is quite easy, once you are on the home page on an app, just press the back button. This will either quit back to the Stream Home screen, or which bring up a prompt asking if you want to exit the app (if varies based on the app).
Sky Stream and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
