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This discussion topic has been answered Discussion topic: As skip / FF Not Working

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Message posted on ‎19 May 2025 02:47 PM

As skip / FF Not Working

Hello,

 

Is anyone having an issue with ad skip/fast forward? On a puck today, as soon as a program starts, if I press FF or ad skip,.it goes to exactly 43 minutes of the programme, plays for a couple of seconds, then returns to the home screen with it marked as played.

 

Not yet tried this on the Glass downstairs.

 

Anyone else started seeing this? Was working fine last night.

 

With that KS,

Darryll 

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This message was authored by: Darryll Answer

Message posted on ‎20 May 2025 09:46 AM

Re: As skip / FF Not Working

Just to say for anyone experiencing the same problem.  The problem wasn't repeated on my SkyGlass.  So rebooted the puck fully again, resolved!

 

Very odd!

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Message posted on ‎19 May 2025 02:50 PM

Re: As skip / FF Not Working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Darryll 

 

Try a reboot in the first instance. Also what program? Have you tried others etc?

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on ‎19 May 2025 03:06 PM

Re: As skip / FF Not Working

Yeah, I've done the reboot, and it was on several channels.👍

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This message was authored by: Darryll Answer

Message posted on ‎20 May 2025 09:46 AM

Re: As skip / FF Not Working

Just to say for anyone experiencing the same problem.  The problem wasn't repeated on my SkyGlass.  So rebooted the puck fully again, resolved!

 

Very odd!

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Message posted on ‎20 May 2025 09:56 AM

Re: As skip / FF Not Working

Posted by a Superuser, not a Sky employee. Find out more
@Darryll wrote:

Just to say for anyone experiencing the same problem.  The problem wasn't repeated on my SkyGlass.  So rebooted the puck fully again, resolved!

 

Very odd!

Unfortunately Sky Stream has a few oddities. 

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Message posted on ‎20 May 2025 09:57 AM

Re: As skip / FF Not Working

I'm beginning to realise that 😀😀

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