Apps on continue watching rail

[Deedee36]

This past few days I've noticed any app based watched stuff ie iPlayer itv x ch 4 on the continue watching rail seems to have a bit of a delay in moving along the rail.This seems to range anything from 5 minutes to about 25 minutes.

Has anyone else noticed this?

If so can you please report here 

[Jporch316]

Yes !

been watching ludwig on iplayer and after finishing an episode the comtinur watching rail was only showing them as half watched (on glass) 

as stated it corrected itself within 5 or so minutes 

[Skull+Treaty]

Yep.

We also have the issue of the episode we've just finished staring to play again rather than the next one; when we use CW.
I don't bother using Stream for iplayer at all now, overall it's too clunky for my liking, the app on the TV is much better. 

[KevNewMedia]

Hi @Deedee36 

Thanks for making us aware of this issue.

@Deedee36 @Skull+Treaty @Jporch316 Can I ask if you've seen this with non-app content?

[Deedee36]

@KevNewMedia  For me I only noticed it on app based content ie iPlayer itv x etc 

[KevNewMedia · Accepted solution]

Thanks very much.

I've escalated the problem to our support teams and as soon as I hear back, I'll update you all.

I've marked this post as answered for now, so that it's easier for people to see the most up-to-date information. 

[lettice]

Not seeing this issue.

Just thought I'd test with these two progs on iPlayer and ITVx and on exiting both the apps, my continue watching rail was populated correctly immediately.

.

[MarkGoldsmith]

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@Jporch316 wrote:

Yes !

been watching ludwig on iplayer and after finishing an episode the comtinur watching rail was only showing them as half watched (on glass) 

as stated it corrected itself within 5 or so minutes 

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Same for me, i've seen it affect shows from iPlayer and Amazon Prime.

[lettice]

Also tried with Paramount+ and C4.

As above on exiting both apps, continue watching rail updated immediately.

[Ellie_TV]

@lettice 

The issue seems to be when you finish watching a show, not just dipping in and stopping midway through. 

[lettice]

Odd, even with ff those I tested earlier to end and same for the two Sky Atlantic On demand ones, it drops back to the ones I had previously in continue watching from yesterday that are not yet finished, as expected.

So all those I tested earlier have gone from my continue watching, now watched.

Not something I have noticed before, but for both series and films, Netflix app does not show the viewed timeline on its continue watching tile, as all the other apps and On demand do.

[Fothergill1]

I've noticed this particularly on iPlayer and 4 programmes.  It's not a big issue, as others have mentioned if you check back a little later the problem has sorted itself out.

[Skull+Treaty]

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@KevNewMedia wrote:

Hi @Deedee36 

Thanks for making us aware of this issue.

@Deedee36 @Skull+Treaty @Jporch316 Can I ask if you've seen this with non-app content?

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@KevNewMedia 

I've only noticed it for iplayer.