Amazon prime

[Rob__]

My Amazon prime app wont play anything on sky app. Just spins around. Works fine on other devices. Any one able to help?

[lettice]

Assuming other apps  are working ok.

Give the following a try and see if it helps.

Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Plus, performing an apps rerfresh;

1. Press Home on your Sky remote, then highlight Settings.
2. Press System management, then Resets and updates, and finally Refresh apps.
3. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing. Note: An apps refresh can take up to 24 hours to complete.

With the Sky Stream puck in standby, restart your broadband router/hub.