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Discussion topic: Adverts freezing during programs

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This message was authored by Olivertwist1 This message was authored by: Olivertwist1

Adverts freezing during programs

When I'm watching a program, the adverts freeze from time to time, I've tried changing hdmi cable to another socket but it's still doing the same

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Adverts freezing during programs


@Olivertwist1 wrote:

When I'm watching a program, the adverts freeze from time to time, I've tried changing hdmi cable to another socket but it's still doing the same


It won't be anything to do with your HDMI port, it's much more likely to be a glitch with Sky's Adsmart platform. Give your puck a reboot (off at the wall for a minute then power back on) and see if that improves things. 

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