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Discussion topic: Adding whole home on sky stream

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This message was authored by: MLeb

Adding whole home on sky stream

Hi All,  I have sky stream and am looking to add a whole home upgrade, Sky has a deal on at the moment.

I have read some of the topics on here, but still unclear.  So for a monthly additional fee would that cover just one additional puk or can i get two for the same cost?  Also would the additions have the same as my main one, ie: no adds, UHD etc?

 

TIA

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This message was authored by: MarkGoldsmith

Re: Adding whole home on sky stream

Posted by a Superuser, not a Sky employee. Find out more

@MLeb wrote:

Hi All,  I have sky stream and am looking to add a whole home upgrade, Sky has a deal on at the moment.

I have read some of the topics on here, but still unclear.  So for a monthly additional fee would that cover just one additional puk or can i get two for the same cost?  Also would the additions have the same as my main one, ie: no adds, UHD etc?

 

TIA


Whole Home allows you to have up to 3 Glass TV and 6 pucks on your subscription for the price. However there is a one-off £39.95 fee for each additional puck ordered ( although sometimes the fee is waived for the first additional puck).

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: TheRedHat

Re: Adding whole home on sky stream

Hi

 

Does anyone know why there is a £39 charge for having two pucks when one is zero? Trying to speak to anyone at Sky seems near impossible.

G

This message was authored by: BenJoBanjo

Re: Adding whole home on sky stream


@TheRedHat wrote:

Hi

 

Does anyone know why there is a £39 charge for having two pucks when one is zero? Trying to speak to anyone at Sky seems near impossible.

G


The first additional puck you receive 'free' when you add Whole Home to your subscription package. Any additional pucks come with the £39.99 'activation fee' which really is covering some of the cost of manufacture, postage, etc. 

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