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Discussion topic: The Housemaid download

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This message was authored by: Brummielass

The Housemaid download

I just downloaded the The Housemaid. It says we have purchased it but cat watch it as we need UHD. Has anyone else had this issue?

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This message was authored by: caesarome

Re: The Housemaid download

Posted by a Superuser, not a Sky employee. Find out more

@Brummielass wrote:

Has anyone else had this issue?


A lot of people have done the same so the fix is nice and simple !

 

Delete the UHD version and make sure it is also deleted from the deleted folder and then you can download the HD version. As you have not started to watch the UHD version you should not be billed for it.

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