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Discussion topic: Technical issues

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Avatar for Georgina28
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This message was authored by: Georgina28

Message posted on ‎17 Jul 2023 06:24 PM

Technical issues

We purchased a movie and says technical difficulties for that one to download.. and all the others in our sky store don't work... 

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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎17 Jul 2023 06:45 PM

Re: Technical issues

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@Georgina28 wrote:

We purchased a movie and says technical difficulties for that one to download.. and all the others in our sky store don't work... 

hi @Georgina28 

Have you set up an account in Sky Store?.

This is necessary to make any purchases or rentals.

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Message posted on ‎17 Jul 2023 07:47 PM

Re: Technical issues

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@Georgina28 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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