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16 Sep 2023 02:45 PM
Unable to purchase movie
16 Sep 2023 03:11 PM
Hi @Darren131
Typically this happens when your account needs setting up for Skystore with the Skystore team and a spending limit agreeing with you.
livechat should be open now if it's not too busy.
https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
16 Sep 2023 04:25 PM
If "live chat" is available but times out and reports unavailable wait a few minutes and try again ... and keep trying ... there is a limited number of sessions!
No problem. Browse or search to find help, or start a new discussion on Community.
