0

Discussion topic: Sky store

Reply
This message was authored by Louise197866 This message was authored by: Louise197866

Sky store

I have two films on sky store on buy and keep that give my no option to send to sky box does anybody know why ?

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sky store

Posted by a Superuser, not a Sky employee. Find out more

Are you doing this from here:

 

https://www.skystore.com/n/mlbm/my-library/my-movies

 

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Louise197866
Topic Author
This message was authored by Louise197866 This message was authored by: Louise197866

Re: Sky sSeetore

Yes I am

This message was authored by caesarome This message was authored by: caesarome

Re: Sky sSeetore

Posted by a Superuser, not a Sky employee. Find out more

As you have no option on these Buy and Keep films and if they are not already in the purchases section in your recordings thenI would select an option here to contact Sky Store support regarding this:

 

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Sky store

Posted by a Superuser, not a Sky employee. Find out more

Hi @Louise197866 

 

When you log in to your account on line - and click on your name - then "my account"

 

Do you have your Sky account registered in the "My Sky Account" section ?

 

Also - are you on IOS ?  Have a look in your settings under Skystore 

 

Do you have access to local network set to On ?
 (I'm not at home to see if that would make a difference but worth a look at.  )


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion