Discussion topic: Sky store film

This message was authored by ECLSH This message was authored by: ECLSH

Sky store film

Somehow I accidentally downloaded and paid for a film which is UHD, which we don't have! Can we change it? 


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This message was authored by caesarome This message was authored by: caesarome

Re: Sky store film

Posted by a Superuser, not a Sky employee. Find out more

Try deleting the UHD film and make sure it is deleted again from the deleted section as you should then be able to download the HD version.


Was the film and rented one or a Buy and Keep one ?

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