Discussion topic: Sky VIP

This message was authored by: Lily99 · ‎24 Mar 2021

I am a sky mobile customer and have been told I'm entitled to a free movie with Sky VIP. When on the phone with sky they assured me I do not need to have a tv contract with them to access sky vip. I have linked my sky ID to my sky account but all of the films still appear as the full price. Anyone else have this issue? Apparently a code must be redeemed for the total to show as £0.00

This message was authored by: caesarome · ‎24 Mar 2021

Does this offer of a free Sky Store film appear within the VIP section of the MySky app for you, if so select it and follow the instructions onscreen.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Lily99 · ‎24 Mar 2021

Yes the offer is there and I've tried following the instructions outlined in the email provided however it is still showing as full price unfortunately

This message was authored by: caesarome · ‎24 Mar 2021

All that is left do is to get in touch with Sky Store support so they can help you with this:

https://www.skystore.com/help/contact-us

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Sky VIP

Sky VIP

All Replies

Re: Sky VIP

Re: Sky VIP

Re: Sky VIP

Was this discussion not helpful?

Search Sky Community

Start a new discussion