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Message posted on 10 Nov 2025 08:29 PM
My husband has dementia and has removed my tv device please can we readd this before the 1st of the month
sandra Nicholson
Message posted on 10 Nov 2025 08:40 PM
Hi @Sandra+Nicholson
On here we are all customers like you - so can only try to point you in the right direction. My suggestion would be that you try a live chat tomorrow with the Skystore support team who open next at 11am tomorrow.
here us a link for them (although you may have to repeatedly ask for an agent to get past the chat bot)
https://www.skystore.com/n/hcus/help/contact-us
Hope you get it resolved
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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