10 Sep 2021 11:55 AM
I use my iPad for the Sky app. It said I had rewards waiting as I've been upgraded to silver.
I clicked on the free welcome movie and nothing happened. How do I access the free movie?
10 Sep 2021 12:04 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Kallywags
If you use this link and you are logged in, do you see a choice of movies ?
you should be able choose one for £0
When "purchased" It should just let you view it on your IPad or send it to your Sky box to view there
https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
10 Sep 2021 01:25 PM
Posted by a Superuser, not a Sky employee. Find out moreMake sure you only use the link posted by @mike+simmonds so that the free film you select a Buy and Keep film. Once you have done this it can then be sent to your box.