Free movie from sky store

[maddieerwin]

I went to watch my free v.i.p movie and got charged for it,now they're saying there's only certain movies on the list ????

[mike+simmonds]

It's any movie from this list @maddieerwin but it must be showing as £0 when you go to buy it - if not there is some other issue with your VIP offer and you will be charged 

https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift 

if you feel you have been misled you can chat in the next 15 minutes with the Skystore team - or- they open again at 11am

https://www.skystore.com/n/hcus/help/contact-us 

[caesarome]

@maddieerwin

It sounds as though you selected one that wasn't part of the promotion as you would have seen a £0.00 cost against any film that was part of the VIP collection so the one you chose must have had an actual fee attached to it.