Purchase won’t play

[Kerry2780]

Hi

 i purchased a movie box set a few months ago and have watched it however when i have tried to access it now it states there is an error 0805. Please help

[mike+simmonds]

Hi @Kerry2780 

well we know there have been some issues with Kung Fu Panda as 2 other customers have reported the same error as you. 

So if it's that - Sky are on to it and trying to fix it 

if something else - the best option is usually a live chat (opens in 5 minutes )

https://www.skystore.com/n/hcus/help/contact-us 

[Kerry2780]

Hi

 it's the Kung Fu panda box set so guessing this is why.

 Thank you!