Payment method not accepted

[MC1111]

I have tried to purchase a movie on sky store and after putting in my pin it says "payment method not accepted"

billing is fine, can anyone identify why this happens?  Thanks

[mike+simmonds]

Hi @MC1111 

As long as your registered card is valid (you can check this by logging in to your account online - then clicking on your name , then "my account" and you should see an option to view your card )

then if that's ok I would suggest a livechat with the Skystore team. They are open till 7.30pm tonight and then from 11am tomorrow 

https://www.skystore.com/n/hcus/help/contact-us