Sign in to get your answer quicker.
06 Apr 2021 01:37 PM
I rented the new Tom and Jerry movie on Sunday. I thought it was to be available until 11th April. I cannot find it. I have looked all over my planner including in deleted.
06 Apr 2021 01:45 PM
@Matthew+Fulton
If you didn't watch it you wouldn't have been charged so you can always order it and download again.
If you did start watching it you only have 48 hours before its gone,
06 Apr 2021 02:16 PM
Hi @Matthew+Fulton
Did you start to view on Sunday morning ?
if so it will have expired 48 hours from then
You have 7 days to start watching but only 48 hours from the time you start
If that's what happened and you misunderstood the timings - you could contact the Skystore team here and see if they will help
https://www.skystore.com/n/hcus/help/contact-us
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
No problem. Browse or search to find help, or start a new discussion on Community.
