Discussion topic: Movie rented missing
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 06 Apr 2021 01:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Movie rented missing
I rented the new Tom and Jerry movie on Sunday. I thought it was to be available until 11th April. I cannot find it. I have looked all over my planner including in deleted.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 06 Apr 2021 01:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Movie rented missing
If you didn't watch it you wouldn't have been charged so you can always order it and download again.
If you did start watching it you only have 48 hours before its gone,
Message posted on 06 Apr 2021 02:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Movie rented missing
Did you start to view on Sunday morning ?
if so it will have expired 48 hours from then
You have 7 days to start watching but only 48 hours from the time you start
If that's what happened and you misunderstood the timings - you could contact the Skystore team here and see if they will help
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page