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Discussion topic: Minecraft error when downloading

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This message was authored by: SC42

Message posted on ‎05 Sep 2025 11:38 AM

Minecraft error when downloading

Hi, I've purchased this movie and now I can't download it. It just says error retry and I can't stream it either. Can you help please?

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This message was authored by: mike+simmonds

Message posted on ‎05 Sep 2025 12:16 PM

Re: Minecraft error when downloading

Posted by a Superuser, not a Sky employee. Find out more

Hi @SC42 

 

Can you say a bit more about on which device you bought it and on which device you are trying to download it.  

Buy and keep, or rental ? 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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Message posted on ‎05 Sep 2025 12:36 PM

Re: Minecraft error when downloading

Sure, sorry.... I bought it on the main sky Q box and then downloaded it to my sons iPad, it did work but now doesn't and I also get the same issue on my iPad when I try it instead 

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Message posted on ‎05 Sep 2025 12:37 PM

Re: Minecraft error when downloading

Oh and buy and keep 

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This message was authored by: caesarome

Message posted on ‎05 Sep 2025 01:24 PM

Re: Minecraft error when downloading

Posted by a Superuser, not a Sky employee. Find out more

@SC42 

You might want to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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