Merge accounts

[Stitch+Jones]

Hi there

i have two accounts both with purchased movies on them somehow

is there a way of merging them so the movies are all on one account as it's a pain to keep swapping/signing in to both

[mike+simmonds]

Hi @Stitch+Jones 

Best suggestion would be to try a live chat with the Skystore team - to see if they can offer a way to do it for you 

The suggestion that comes to mind is to see if they are willing to cancel one account and add those movies to the other 🤔

Let us know how you get on 

Here's a good link 

https://www.skystore.com/n/hcus/help/contact-us 

[Stitch+Jones]

I click on the link and it just takes me to the payment page

[caesarome]

Try clearing your browsers cache and then reloading the browser as it should take you to a page where you can contact Sky Store support on:

https://www.skystore.com/n/hcus/help/contact-us

If that doesn't work, try logging out of the Sky Store website if you are logged in.

[mike+simmonds]

That's really odd @Stitch+Jones 

If I click on it I see a link to "contact us" and a link to a live chat 🤔🤔

I'm using Safari on my iPhone 

Do you have a different device / browser to try ?