Incorrect movie charge

[Co8]

I searched for a movie that was under the heading "£10 and under" I bought it and I've been charged £13.99 on the receipt email and the projected bill for next month. Do I have to ring the call centre to speak to someone? I have a photo of the film under that heading so would prefer to set it out in an email with attachments. 
Thanks 

[Daniel0210]

@Co8 

Try getting in touch with the Sky Store team firstly. They have a live chat you can use from 11am - 7.30pm Monday to Friday (used to be Saturday as well), 

https://www.skystore.com/help/contact-us