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Message posted on 20 Feb 2026 07:14 PM
I accidentally purchased Dungeons & Dragons, how to I cancel it. It has not been watched. I only purchased it 10 minutes ago and have tried to find out how to cancel since but no luck? Thank you
Message posted on 20 Feb 2026 07:28 PM
Hi @ANels25
Cancellations and refunds vary depending on if it was a rental or buy and keep - and the platform you used for the transaction
the best advice I can give is to try a livechat with the Skystore support team
they close at 7.30pm though but if you miss them tonight they are open at 11am
https://www.skystore.com/n/hcus/help/contact-us
hope that helps
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
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