How long to receive evoucher?

[Joshb1993]

Good evening,

I was given a sky store evoucher for a problem I was having with my broadband but this was 3 weeks ago and still not received the code to be able to redeem? Any ideas? 

cheers 

[mike+simmonds]

Hi @Joshb1993 

On a similar post to yours earlier in the week, a customer asked Sky and was told "10 working days". 

So your 3 weeks is already beyond that. 

I think Sky send them via a 3rd party but you might get better details from the Skystore team. 

Livechat opens next at 11am tomorrow 

https://www.skystore.com/n/hcus/help/contact-us 

[caesarome]

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@Joshb1993 wrote:

I was given a sky store evoucher for a problem I was having with my broadband

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If you get no where with Sky Store support and if this voucher isn't in your trash/junk/bin folders then I would contact whoever said they would be sending this voucher to you.