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Discussion topic: Has anyone else not been able to load the sky store app?

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This message was authored by Boie This message was authored by: Boie

Has anyone else not been able to load the sky store app?

For days now sky store won't load the spin thing just keeps spining 

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This message was authored by ftakeith1 This message was authored by: ftakeith1

Re: Has anyone else not been able to load the sky store app?

Sky store google app not loading up.

 

complain to info @skystore.com not apps @sky.tv 

This message was authored by Ennileah This message was authored by: Ennileah

Re: Has anyone else not been able to load the sky store app?

The Android app also has this issue, on both Android 13 & 14 on Samsung one UI 5 and 6

 

I have found a possible workaround on Android though. While the app is first loading  hit the home key to take you back to your ohone's home screen.

 

Open any other app, then select the " | | | " key and go back to Sky Store app... hopefully then it should load up though this might take 2 or 3 attempts. Clearing Cache/Data in between attempts has no effect. 

 

This app needs an update quickly. All usual diagnostic paths to fix do not have any affect the issue. Clearing Cache/Data in between access attempts  Uninstall/reinstall has no effect, etc.

 

 

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