Elvis

[Jussty]

Hi we want to watch Elvis tonight but it will not accept this on our account ?

[GD1]

@Jussty  When you go to watch it what error messages do you get?

[Yoda1975]

Elvis is a box office premier release you have to pay a one off fee to watch it for 48 hours access. 

[peter-marlow+1966]

Not box office it's sky store app and you must pay when you order it to come out of your bank account before you can watch it 

[fizzdisco]

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@Jussty wrote:

Hi we want to watch Elvis tonight but it will not accept this on our account ?

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Buy or rent it from Amazon Prime Video. It's the same price as Sky Store but you'll get it in UHD and at the correct frame rate. 

[caesarome]

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@Jussty wrote:

Hi we want to watch Elvis tonight but it will not accept this on our account ?

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If it says you have no credit or words to that affect @Jussty then this is something the Sky Store support team can fix for you, so I would get in touch with them as they have a live chat you can use that is available from 11am-7.30pm each day and can be found here:

https://www.skystore.com/help/contact-us

[peter-marlow+1966]

You must sign into your sky store app and pay on there, once you have pay you get 30 days to watch the film with glass it is not like q when it saw added to your next bill you have to pay first