Duplicate order

[Suem7]

Paddington I had pre ordeeed it 

but when we went into sky store we pressed the wrong button and ordered it again but the bonus edition 

please can you refund the bonus edition as we have ensured not to download it 

thanks 

[mike+simmonds]

Hi @Suem7 

On here you are chatting to other customers like yourself, so we can't arrange refunds - but if you explain the problem to the Skystore support team (live chat is still open tonight for about 20 minutes) they will hopefully help you 

here is their link 

https://www.skystore.com/n/hcus/help/contact-us 

hope that helps 

[Suem7]

Thanks so much Mark, much appreciated!