Discussion topic: Downloading a rental

This message was authored by: Andy+Kakou · ‎10 Nov 2023

I just purchased a rental and due to technical issues, I cannot download and watch the film which is 2.5hrs long and not worth watching this evening which I had planned to do with my family. On that basis, I would like a refund.

This message was authored by: caesarome · ‎10 Nov 2023

As we are customers here who help each other you will need to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

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This message was authored by: Daniel0210 · ‎10 Nov 2023

@Andy+Kakou
I’m afraid you’re not talking to Sky Customer Services here. This is a forum where customers try to help other customers. Your duplicate thread has been removed. You need to contact Sky Store. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday at

https://www.skystore.com/help/contact-us

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
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Discussion topic: Downloading a rental

Downloading a rental

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