Downloaded movies

[BristolDave]

I keep getting an error message when trying to watch downloaded sky store movies on my iPad. Get an message saying that I have been off line for 0 days and need to go into the sky store app with an intranet connection to view the movies. Unfortunately nothing works - any ideas?

[caesarome]

I take it that rebooting your iPad doesn't fix the error either, if so have you deleted it and tried again to use the Sky Store app ?

[BristolDave]

Haven't deleted the app - that was going to be my next steps - just wondered if I had done something stupid

[caesarome]

I take it the iPad is connected to a Wifi connection, if so I can't think of anything you have done wrong.