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Discussion topic: Download only partially successful
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This message was authored by: Lmj1967
Message posted on 18 Jul 2025 10:28 PM
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Download only partially successful
- A buy and keep movie - Wicked- has stuck on 35% downloaded. We had started watching it and noticed it was still downloading but when we got to about 45 minutes it just stated still downloading. It is showing downloading but no progress. What do? Thanks
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Jul 2025 10:36 PM
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Re: Download only partially successful
A couple of things to try, see if you can pause the download (even though it is stuck) and then after a minute start the download again.
If that doesn't work try the archive option after which you will need to start the download off again from the start.
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This message was authored by: Lmj1967
Message posted on 18 Jul 2025 11:16 PM
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Re: Download only partially successful
Thank you
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