I have been charged twice for a SKY Store movie Downton Abbey
£40:00 for a movie is not right but no one at SKY wants to speak to me ... I was told basically tough luck and told to write it off as my own mistake
I am severely disabled and SKY are usually very understanding with me but this time no one is willing to help
I I have been with SKY for over thirty years and think this is not the right way to treat any customer
In this financial climate and cost of living crisis £20:00 is a huge sum of money to me and means I can turn my heating on for the day
Thank you SKY ... I really do think it's time to find another way
Has anyone else had this problem
