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Discussion topic: Devices

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This message was authored by: Sophie050496

Devices

Hello 

 

I've got sky store movies 

I recently bought disclosure day. Now I have it downloaded on my tv on my phone and on my mums laptop. For some reason last night it kept saying something about devices. So I deleted a couple and then today it's saying the same thing when I'm trying to log in! Please can I have some help and can I just be able to watch things without getting this warning. I literallt just bought this film had I known there was this many issues I wouldn't have bothered 

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This message was authored by: mike+simmonds

Re: Devices

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sophie050496 

 

Did you rent it or "buy and keep" it ?

 

On Skystore you have four devices you can register for watching movies.  Thing is, you can only change one a month. (This is to stop people lending movies to friends and family)

 

if you log in to Skystore and click on your name, within your account you can see "devices"

 

can you see the devices you are using in the list ? 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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