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Discussion topic: Casper fee movie

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This message was authored by: Alison1976

Casper fee movie

I am trying to download the free Casper movie on my Sky Q box and it's saying that my account isnt set up for download purchases via an error message. What can I do? 

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This message was authored by: caesarome

Re: Casper fee movie

Posted by a Superuser, not a Sky employee. Find out more

This is a very common issue so should be an easy fix for Sky. So I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm each day and can be found here:

 

https://www.skystore.com/help/contact-us

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