@pr59 wrote:
In the MySky app there is a message saying 'We can't detect your services'. When i click on it the service checker shows me my sky broardband 'looks good'. My WiFi 'looks good' but skyQ just says 'See more info'. after clicking on this you click on 'help with skyQ' It asks 'are you home'and when i click 'yes, i'm at home'...........Nothing but a spinning icon
hi @pr59
We are noticing that some customers are finding these checks can be a little temperamental.
Our advice is not to worry if your SKY Q is working for you, as you would expect it to.
