standby

[Giliell]

Recently had sky engineer install q box. When putting tv on standby we get screen message HDMI1 not connected so we have to always turn off main power then it takes a while to power up again when switched on

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Giliell]

Thanks to Greenfingers who sorted the problem