08 Apr 2024 08:24 PM
We have a skyQ unit and yesterday afternoon when we went to turn it on it was just showing a black screen. We attempted to change the hdmi cables and the port it was plugged into but it didn't make a difference.
08 Apr 2024 08:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@markus1306 wrote:
We have a skyQ unit and yesterday afternoon when we went to turn it on it was just showing a black screen. We attempted to change the hdmi cables and the port it was plugged into but it didn't make a difference.
@markus1306 are you getting any messages, what colour is the light on the box is it trning green ? when you switch the box on
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