28 Feb 2024 05:14 PM
my sky tv is saying Mode not supported
resolution not supported, change the resolution of the external device
28 Feb 2024 05:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Leanne54 wrote:
my sky tv is saying Mode not supported
resolution not supported, change the resolution of the external device
Hi @Leanne54
First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.
This will change the Q box to standard resolution which will work for all TV’s.
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