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Discussion topic: remote not working

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Veronica62
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This message was authored by Veronica62 This message was authored by: Veronica62

remote not working

‎13 Nov 2023 01:32 PM

the volume and microphone on my sky remote is not working 

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: remote not working

‎13 Nov 2023 02:35 PM

Posted by a Superuser, not a Sky employee. Find out more
@Veronica62 wrote:

the volume and microphone on my sky remote is not working 

@Veronica62 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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