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Discussion topic: need viewing in the kitchen. can i get this from my existing Q box in another room?

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This message was authored by: campsis

need viewing in the kitchen. can i get this from my existing Q box in another room?

I have sky Q in the lounge with the new 150 fibre Broadband in the front room. I need to get viewing in the kitchen, can i get a mini box and how much would this cost please.

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This message was authored by: Daniel0210

Re: need viewing in the kitchen. can i get this from my existing Q box in another room?

Posted by a Superuser, not a Sky employee. Find out more

@campsis 
Yes, you can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+. It’s worth mentioning that UHD content can’t be viewed on a mini box.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: campsis

Re: need viewing in the kitchen. can i get this from my existing Q box in another room?

Thank you for the advice. It sounds like the way to go, what would it cost me?

This message was authored by: Daniel0210

Re: need viewing in the kitchen. can i get this from my existing Q box in another room?

Posted by a Superuser, not a Sky employee. Find out more

@campsis 

A Multiscreen subscription is about £15 per month (undiscounted).The first mini box is sometimes loaned for free but more than one they charge a non refundable fee.

 

Give Sky a call to negotiate. 

 

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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