my sky mini box gives me message that I need to upgrade subscription to download program

[vivslater]

my sky mini box gives me message that I need to upgrade subscription to download or watch program but my main box is working fine as normal.  I have full multi room subscription but I have also noticed all of my 3rd party apps have disappeared too except for peacock.  All was fine yesterday.  I have rebooted by router and both the main sky Q box and my mini box... need some help to sort it and I can't find answers on sky website.... any help please?? 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[woogyboo]

I am having exactly the same issue. Please could I also have some help. 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.