0

Discussion topic: multiroom issues

Reply
This message was authored by: SimonLorna

multiroom issues

New Sky Q box...well reconditioned....multiroom not connecting and remote now not working for multiroom so unable to set up

Reply

All Replies

This message was authored by: oldfella

Re: multiroom issues

Posted by a Superuser, not a Sky employee. Find out more

@SimonLorna wrote:

New Sky Q box...well reconditioned....multiroom not connecting and remote now not working for multiroom so unable to set up


Hi @SimonLorna 

Reset your mini remote by pressing  and holding 7 & 9 together on the remote until it’s led flashes four times. 
This will set it to infrared which will work all Q boxes.   However the remote must be pointed directly at the mini box.

Switch your mini box back on and you then you should be able to complete the Setup

Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

 

Reply